Privacy Policy | Yellowbat Casino

Information this site may collect

When you visit or use Yellowbat Casino, information may be collected directly from you, generated through your use of the site or received from service providers involved in operating the platform. The information collected will depend on the services you use, the checks that need to be completed and the choices you make.

Account and identity information

This may include your name, date of birth, contact details, login information, account preferences and records of communications with customer support. Information may also be requested to confirm your identity, eligibility to use gambling services or the accuracy of details provided during registration.

Verification and financial information

To support account checks and safer payments, the site may handle verification documents, information used for identity checks, payment details, deposits, withdrawals, wagers, wins, losses and other transaction records. Some payment information may be processed by a payment provider rather than being stored directly by the casino site.

Technical, device and usage information

The site may receive information about the device and connection used to access it, such as an internet protocol address, browser type, operating system, device identifiers, general location information, pages visited, session activity and interaction with site features. This information can help maintain security, understand site performance and improve the user experience.

Information from other sources

Where appropriate, information may be received from payment services, identity and verification providers, fraud prevention services, technology providers or other organisations that help operate the site. Information from these sources may be used to confirm details, identify unusual activity and meet account, security or compliance requirements.

How information may be used

Personal information is generally used to provide and manage casino services, maintain an accurate account and communicate with players. The site aims to collect and use information for reasonable and relevant purposes connected with operating an online gambling platform.

Create, maintain and administer your player account.
Process deposits, withdrawals, wagers and other account transactions.
Complete identity, age, eligibility and account verification checks.
Protect the site, players and service providers against fraud, account misuse, money laundering, payment abuse and other suspicious or unlawful activity.
Meet applicable legal, regulatory, taxation, record-keeping and responsible gambling obligations.
Provide customer support, investigate questions and respond to complaints or requests.
Send service messages about your account, transactions, security, changes to the site or this Privacy Policy.
Understand how the site is used, troubleshoot technical problems and improve features, content and performance.
Personalise certain parts of the site where this is appropriate and permitted.
Send promotional or marketing communications where you have provided consent or where another permitted basis applies.

The site may combine information from different sources when this is reasonably necessary for one of these purposes. For example, account information, transaction activity and device information may be reviewed together to protect an account or investigate unusual activity. Automated tools may also be used to help identify security risks or patterns requiring further review.

Marketing communications are separate from essential service communications. If you no longer want to receive marketing, you can withdraw your consent by contacting support@yellowbatcasino.click. You may also be able to use an unsubscribe option included in a marketing message. Withdrawing marketing consent does not normally stop important messages about your account, transactions, security or the operation of the site.

Sharing, security and international handling

Personal information may be shared only where reasonably required to operate the site, provide requested services, protect players and the platform, or meet applicable obligations. It may be provided to payment processors, identity and verification providers, fraud prevention services, technology and hosting providers, customer support providers, professional advisers and other suppliers that assist with site operations.

Information may also be disclosed where necessary to respond to a lawful request, enforce site terms, investigate suspected fraud or misuse, protect the rights and safety of players or other people, or support a business change involving the operation of the site. Service providers may handle information on behalf of the site and are expected to protect it and use it only for relevant services.

Some service providers may process or store information outside Australia. Where personal information is handled across borders, reasonable steps are taken to support appropriate protection and to use the information consistently with the purposes described in this Privacy Policy. The countries and providers involved may change as services and technology develop.

Reasonable technical, administrative and organisational measures are used to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, secure connections and staff or supplier procedures. No online transmission or storage system can be guaranteed to be completely secure, so players should also protect their login details and avoid sharing passwords.

If a security incident affects personal information, appropriate steps may be taken to investigate, reduce the risk and provide notifications where required. Players should contact privacy support promptly if they believe an account or login has been compromised.

Cookies and similar technologies

Yellowbat Casino may use cookies and similar technologies to help the site function, remember preferences, maintain sessions, support security and understand how visitors use the platform. Some cookies may be essential for account access and site features, while others may help with analytics, performance or relevant communications.

Cookies are small files or data items placed on a device when a website is visited. They can help recognise a returning browser, keep a player signed in during a session and record information about navigation or interactions. Similar technologies may perform comparable functions without being traditional browser cookies.

Players can manage, block or delete cookies through their browser settings. The available controls differ between browsers and devices. Disabling some cookies may affect login, security checks, preferences or other site functions, so certain features may not work as intended if cookies are restricted.

The site may use information collected through cookies in combination with account or technical information where this is necessary for security, service delivery, troubleshooting or improvement. Cookie preferences can be reviewed and changed using the controls available in your browser.

Your privacy choices, retention and contact

Depending on the circumstances and applicable privacy requirements, you may have rights concerning the personal information held about you. You can ask for access to your information, request correction of information that is inaccurate or incomplete, ask for deletion of information that no longer needs to be held, and withdraw consent previously given for marketing communications.

To exercise these rights or ask a privacy question, contact support@yellowbatcasino.click. Please describe your request clearly and provide enough information for the relevant account or records to be identified. Additional information may be requested to confirm your identity before access or account changes are completed. This helps protect personal information from unauthorised requests.

Access: request a copy or general description of personal information held about you.
Correction: identify information that is inaccurate, outdated or incomplete and ask for it to be updated.
Deletion: ask for personal information to be removed where it is no longer needed or there is another valid basis for deletion.
Marketing consent: withdraw permission for promotional communications at any time.

These rights are not absolute. A request may be limited, declined or delayed where this is permitted or required, including where information is needed for security investigations, dispute handling, legal claims, fraud prevention, another person's privacy or the operation of an account. If information is deleted, some information may remain in restricted records where it is necessary for these purposes.

Personal information is kept only for as long as reasonably necessary for the purposes described in this Privacy Policy. Some account, identity, transaction and related records must be retained for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or placed beyond ordinary use in accordance with applicable requirements.

This Privacy Policy may be updated from time to time to reflect changes to the site, services, technology or privacy practices. The latest version published on the site will apply from its stated effective date or, where no date is shown, from the time it is made available. Players should review this page occasionally to remain informed about how information is handled.