Yellowbat Casino Terms & Conditions

1. About these terms

These Terms & Conditions form an agreement between you and the operator of the Yellowbat Casino website and services. In these terms, “Yellowbat Casino”, “we”, “us” and “our” refer to the relevant website service, while “you” and “your” refer to the person using it. By accessing the website, registering an account, making a deposit or using any available service, you confirm that you have read, understood and accepted these terms.

Additional rules may apply to particular games, payment methods, promotions, competitions, bonuses or other features. Those rules will be shown or made available when relevant and form part of these terms. If a specific rule conflicts with a general rule, the specific rule will apply to the relevant activity.

We may update these terms from time to time to reflect changes to the website, available services, legal requirements, security practices or business operations. The current version will be published on the website. You should check this page regularly. If you continue to use the website after an updated version is published, that use may be treated as acceptance of the revised terms.

• You must use the website only for lawful purposes.
• You must provide accurate and complete information when requested.
• You must comply with all rules that apply to the games, services and promotions you use.
• You are responsible for reading the current terms before using your account.
• You must not use the website if doing so would breach a law or restriction that applies to you.

2. Eligibility and player accounts

You may use Yellowbat Casino only if you are legally permitted to participate in online gambling in your location and meet the applicable minimum age requirement. You are responsible for checking the laws that apply to you before registering or playing. We may restrict access from certain locations or refuse registrations where access is not permitted, appropriate or practical.

When you create an account, you must provide information that is truthful, current and capable of being verified. This may include identity, age, location, payment or other information required for account security and compliance purposes. We may ask for supporting documents or other reasonable evidence before allowing continued access to an account or processing certain transactions.

Your account is for your personal use. You must not allow another person to use it, share your login details, sell or transfer the account, or open an account on behalf of someone else. You are responsible for keeping your username, password, verification information and devices secure. Tell us promptly if you believe your account has been accessed without permission.

Only one account may be used by a person unless we expressly permit otherwise. Duplicate, linked or misleading accounts may be reviewed and may be closed. Where an account is restricted or closed, we may take steps to prevent further account creation or use where reasonably necessary.

Account checks and accurate information

We may carry out identity, age, location, payment, fraud, security and responsible gambling checks. During a review, access to some or all account functions may be limited. You must cooperate with reasonable requests and provide documents that are genuine, readable and relevant. If information cannot be verified, is misleading, or indicates that the account is being used contrary to these terms, we may suspend or close the account.

You must not use a virtual private network, proxy, false location or other method to hide your actual location or bypass an access restriction. You must also not use the website through a device, payment method or account that belongs to another person without proper authorisation.

3. Deposits, withdrawals and game play

Available payment methods, currencies, minimums, fees and processing conditions may be displayed on the website or during a transaction. You should review those details before confirming a payment. A deposit must be made using a payment method that you are authorised to use. We may reject, reverse or investigate a transaction where required for security, compliance or technical reasons.

You should deposit only money that you can afford to lose. Gambling is not a way to make guaranteed income, repay debts or solve financial problems. You are responsible for checking your balance and transaction history and for ensuring that account activity is consistent with your own instructions.

Withdrawal requests may be subject to account verification, payment checks, transaction review and any applicable game or promotion rules. Funds may be returned using an approved method and, where appropriate, to the original payment source. Processing times can vary because of verification, banking providers, weekends, public holidays, technical issues or other factors. Any conditions that apply to a particular withdrawal method will be shown where relevant.

You must not use the website to deposit or withdraw funds obtained through unlawful activity, fraud, unauthorised payment use or any other prohibited conduct. We may delay, reject, reverse or investigate transactions where we reasonably suspect fraud, money laundering, misuse, technical manipulation or a breach of these terms. We may also report matters where required by law.

Games, results and technical issues

Games are provided for entertainment and involve risk. You should check the game information, rules and any displayed conditions before starting. Unless a specific correction process applies, the result recorded by the relevant game or platform system will be treated as the official result. We may investigate an apparent error and take reasonable steps to correct it.

If a game, transaction or account entry is affected by a clear technical error, communication failure, software fault or other malfunction, we may pause the relevant service and review the affected activity. Bets or game entries affected by an error may be cancelled or adjusted where necessary. We will not knowingly rely on an obvious error to the unfair disadvantage of a player.

You must not interfere with the website or use software, automation, bots, scripts, exploits or other tools intended to gain an unfair advantage. You must not reverse engineer, copy, damage, overload or attempt to gain unauthorised access to any part of the service.

4. Promotions and responsible gambling

Promotions, bonuses, rewards and offers may be subject to separate conditions. Those conditions will explain matters such as eligibility, participation steps, expiry, contribution rules, wagering or play requirements, maximum values, excluded games, payment restrictions and withdrawal conditions where applicable. You should read the relevant promotion terms before taking part.

A promotion may be withdrawn, changed or cancelled where permitted by its conditions or where there is suspected abuse, fraud, technical error or a breach of these terms. We may limit a person’s participation in an offer if the relevant conditions allow it. Attempting to misuse an offer, create multiple accounts or coordinate activity to obtain an improper benefit may result in account action and removal of related benefits.

Gambling responsibly

Gambling should be enjoyable and treated as entertainment, not as a source of income. Set a budget and time limit before you play, keep gambling separate from essential household spending, and avoid chasing losses. Do not gamble when you are distressed, affected by alcohol or other substances, or under pressure from another person.

• Take regular breaks and keep track of how much time and money you spend.
• Use available account controls, deposit limits, time reminders or other safer gambling tools where offered.
• Consider taking a break or requesting account closure if gambling is no longer enjoyable or feels difficult to control.
• Never ask another person to gamble using your account or attempt to bypass a restriction.
• Seek independent support if gambling is affecting your finances, relationships, work, study or wellbeing.

You can contact the website through the available support channels to ask about safer gambling tools, account restrictions or account closure. A request may be subject to identity and security checks. Account closure or a break from gambling does not remove obligations that already arose before the restriction, including outstanding transaction reviews or other valid account matters.

5. Privacy, suspension and general legal terms

Personal information is handled in accordance with the Yellowbat Casino Privacy Policy. We may collect and use information needed to provide services, verify accounts, process transactions, prevent fraud, protect the website, meet legal obligations and support safer gambling. You should read the Privacy Policy to understand how information is collected, used, stored and shared.

Suspension or closure

We may suspend, restrict or close an account where we reasonably consider it necessary for security, compliance, responsible gambling, technical, operational or legal reasons. This may include suspected underage access, false information, unauthorised payment use, fraud, collusion, manipulation, prohibited location access or a breach of these terms. We may also suspend services temporarily for maintenance, investigation or circumstances outside our reasonable control.

If an account is closed, we will deal with any remaining balance in accordance with applicable law, the relevant transaction records and these terms. Funds connected with fraud, unlawful conduct, chargebacks, technical abuse or other prohibited activity may be withheld or handled as required by law. Nothing in these terms limits rights or remedies that cannot lawfully be excluded.

Website content and availability

The website may contain information supplied for general guidance. We aim to keep information accurate and available, but services, games, payment methods, content and features may change or become unavailable without notice. To the extent permitted by law, we are not responsible for interruptions caused by networks, devices, software, payment providers, maintenance, events beyond reasonable control or incorrect information supplied by a user.

You must use the website at your own risk and maintain suitable internet access, software and device security. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded, restricted or modified under applicable Australian law.

Governing law and questions

These terms are intended to operate subject to the laws that apply to the relevant service and to you. Any dispute should first be raised through the available support process so it can be reviewed fairly. If you have a question about these terms, your account or a transaction, please use the contact or support options displayed on the Yellowbat Casino website. We will not ask you to publish sensitive account information in a public forum.